Resume

Education

2017

BS, Information Systems

University of Texas at Arlington

Bachelor of Science in Information Systems from the University of Texas at Arlington, Texas

Related Coursework:

  • Computer Networks and Distributed Computing
  • System Analysis and Design
  • Information Resources Management (ERP)
  • Object-Oriented Programming

Training

2007

ISO 9001-2000 Awareness Training

2006

Street Smart Entrepreneur

Experience

June 2018 – Current

Group IT Manager

IPD Group

Lead and direct IT operations ensuring successful delivery of services related to IT data center, networking, servers and appliances, databases, workstations, printing, mobility, voice, collaboration, site IT management and other operational services. Source and deliver components to support end user services, back end services, and specialty services.

January 2018 – April 2018

Cloud Support Associate

AWS

Applied advanced troubleshooting techniques to provide unique solutions to customers' individual needs.

January 2011 – January 2018

Full stack Developer

Freelance

Planned, tested, and implemented various web-based and mobile applications using JavaScript, ASP, PHP, Java and SQL

Management and Personal Skills

 Problem Solving   Leadership   Decision Making   Routine Reporting   Client Service and Relations   Process Improvement   User Guide Documentation   Presentations / Training   Interpersonal Communication   Relationship Management   Teamwork   Delegating Tasks   Negotiation   Project Management   Strategic Planning   Coaching 

Technical Skills

 System Analysis and Design   Networking Development, Testing & Deployment   System Maintenance   System Integration   Software/Hardware Installation   IT Planning & Implementation   Computer Troubleshooting   Enterprise Resource Planning (ERP)   Database Management System (DBMS)   Systems Development Life Cycle (SDLC)   Relational Databases   SQL   Data Analysis   Microsoft Windows Server   Microsoft Dynamics   Linux   Cloud Computing   Big Data   Oracle Fusion ERP   Microsoft Exchange Admin   Microsoft SharePoint Admin   Active Directory   Disaster Recovery   Office 365 Security & Compliance 

Languages

 Arabic   English   Spanish